Question 1

How to register on Glib?

Accepted Answer

As a traveler/local you can download GLIB from Appstore or Playstore. You could find after downloading the app, the registration page where you could register.As a professional, you can download the GLIBpro app from Appstore or Playstore. You could find after downloading the app, the registration page where you could register.

Question 2

Due to bad weather, my cruise activity has been cancelled how do I alert on Glib?

Accepted Answer

To alert, indicate the activity concerned in the search bar, then press the alert button:You will then have more alert icons on the screen and you must choose your alert category.

Question 3

What types of alerts can I create?

Accepted Answer

You can create several types of alerts, including:Theft or assaultIncident or accidentMedical emergencyAssault on public transportWaiting time in a restaurantWorksPosition errorEstablishment closure.

Question 4

What are alerts in the Glib app?

Accepted Answer

Alerts in Glib allow users to report incidents, emergencies, or other relevant information on an interactive map. They are visible to other users for a set duration and trigger specific actions, such as contacting emergency services.

Question 5

How do I create an alert?

Accepted Answer

To create an alert, you must use the Glib app and specify the alert type. The alert is triggered manually from your current GPS location and can include comments or photos, depending on the alert type.

Question 6

Are alerts visible to all users?

Accepted Answer

Yes, alerts are visible on the map to all Glib app users within a defined 1km radius around the alert location.

Question 7

How long does an alert remain visible on the map?

Accepted Answer

The duration of visibility depends on the type of alert. For example:Theft, assault, incident, medical emergency and assault in transport alerts are visible for 1 hour.Work alerts are visible for 2 weeks.Wait time alerts are updated in real time and removed after 1 hour with no new reports.

Question 8

Can I add comments to an alert created by another user?

Accepted Answer

Yes, you can add comments to an active alert created by another user. These comments will be visible to all users of the app.

Question 9

What happens if I create a false alert?

Accepted Answer

Creating a false alarm that concerns emergency services can result in severe penalties, including imprisonment of up to 2 years and fines of up to 30,000 euros.

Question 10

Can I add photos to an alert?

Accepted Answer

Yes, for some alerts, such as wait time, you can add a live photo or import an image from your gallery.

Question 11

What should I do if an alert is no longer relevant before its duration ends?

Accepted Answer

The user or professional who created the alert can manually delete it before its duration ends.

Question 12

How am I informed about alerts around me?

Accepted Answer

You will receive a notification on the Glib app if an alert is created near your current location.

Question 13

Can I see alerts created by other users outside my immediate radius?

Accepted Answer

Alerts are typically visible to users within a set radius around the alert location, but you can explore the map to see alerts in other areas.

Question 14

How are alerts automatically deleted?

Accepted Answer

Alerts are automatically removed from the map after the specified duration unless they are manually deleted by the user or professional who created them.

Question 15

How are users protected from false alerts?

Accepted Answer

False alerts are strictly prohibited and are subject to criminal penalties. In addition, professionals have the ability to cancel incorrect alerts related to their establishment.

Question 16

Can alerts be edited after they are created?

Accepted Answer

No, once an alert is created it cannot be edited. However, it can be deleted if it is no longer relevant.

Question 17

Are alerts available in all regions where the app is used?

Accepted Answer

Yes, alerts are available in all regions covered by the Glib app, but their relevance depends on the participation of users and professionals in each area.

Question 18

How does the Glib app work?

Accepted Answer

Glib is an app that helps you plan and personalize your trips by creating tailor-made itineraries. It takes into account your preferences, budget, weather, and transportation to offer you the best activities and travel suggestions. The app adapts in real time to changes to ensure a smooth travel experience.

Question 19

Is the app available on iOS and Android?

Accepted Answer

Yes, Glib is available as a free download on the Apple App Store for iOS devices and on Google Play for Android devices.

Question 20

How does Glib adapt to real-time changes?

Accepted Answer

Glib tracks your route in real time and takes into account changes such as weather, transport delays, or activity availability. In case of problems, the application sends you instant alerts and suggests suitable alternatives.After downloading the app, you select your travel dates, choose your destinations, and set your preferences (budget, weather, transportation, etc.). Glib then suggests activities and generates a personalized itinerary that you can book in one click.

Question 21

How does Glib adapt to real-time changes?

Accepted Answer

Glib tracks your route in real time and takes into account changes such as weather, transport delays, or activity availability. In case of problems, the application sends you instant alerts and suggests suitable alternatives.

Question 22

Can I book hotels and activities directly through the app?

Accepted Answer

Yes, Glib allows you to book activities, hotels, and other services directly through the app. Once you have created your personalized itinerary, you can book everything with one click.

Question 23

How does real-time tracking of my route work?

Accepted Answer

Glib’s real-time tracking constantly monitors your travel conditions, such as weather and transportation. If anything changes, the app adjusts your route and notifies you immediately, offering alternative solutions if necessary.

Question 24

What is the Referral Program and how can I participate?

Accepted Answer

Glib's referral program allows you to earn rewards by recommending the app to your friends. To participate, simply share your referral link. You will receive a 3% commission on your referrals' purchases for three months.

Question 25

Are Glib services free?

Accepted Answer

The Glib app is free to download and use. You only pay when you book services, such as activities or hotels, through the app.

Question 26

How does Glib ensure the quality of activity recommendations?

Accepted Answer

Glib relies on intelligent algorithms and partnerships with quality providers to ensure that the recommended activities meet your expectations in terms of quality, experience, and security.

Question 27

Can I edit my route after creating it?

Accepted Answer

Yes, you can change your itinerary at any time directly from the app. Glib allows you to add, remove or reorder activities according to your needs.

Question 28

What are the payment options for booking activities or hotels through Glib?

Accepted Answer

Glib accepts several payment methods: debit cards. All transactions are secure to protect your financial information.

Question 29

How do I contact Glib customer support?

Accepted Answer

You can contact Glib customer support through the app using the “Contact Us” section. You can also send an email or use the live chat to get help.

Question 30

How to become a Glib partner as a restaurant or hotelier?

Accepted Answer

To become a partner, simply register through our website or app. Once your application has been reviewed and approved, you can start enjoying the benefits of our traveler network.

Question 31

How does Glib manage the confidentiality and security of my personal data?

Accepted Answer

Glib takes the privacy and security of your data very seriously. We use advanced security protocols to protect your personal information and we only share your data with partners necessary to provide our services.

Question 32

What to do if a booked activity is cancelled or changed?

Accepted Answer

If a booked activity is cancelled or changed, Glib will send you an instant notification and offer suitable alternatives or a refund, depending on the circumstances.

Question 33

How can I track my referral earnings through the app?

Accepted Answer

You can track your referral earnings directly from your profile on the app. A dedicated section will show you how much you have earned and what transactions have been made by your referrals.

Frequently asked questions

How to register on Glib?

Due to bad weather, my cruise activity has been cancelled how do I alert on Glib?

What types of alerts can I create?

What are alerts in the Glib app?

How do I create an alert?

Are alerts visible to all users?

How long does an alert remain visible on the map?

Can I add comments to an alert created by another user?

What happens if I create a false alert?

Can I add photos to an alert?

What should I do if an alert is no longer relevant before its duration ends?

How am I informed about alerts around me?

Can I see alerts created by other users outside my immediate radius?

How are alerts automatically deleted?

How are users protected from false alerts?

Can alerts be edited after they are created?

Are alerts available in all regions where the app is used?

How does the Glib app work?

Is the app available on iOS and Android?

How does Glib adapt to real-time changes?

How does Glib adapt to real-time changes?

Can I book hotels and activities directly through the app?

How does real-time tracking of my route work?

What is the Referral Program and how can I participate?

Are Glib services free?

How does Glib ensure the quality of activity recommendations?

Can I edit my route after creating it?

What are the payment options for booking activities or hotels through Glib?

How do I contact Glib customer support?

How to become a Glib partner as a restaurant or hotelier?

How does Glib manage the confidentiality and security of my personal data?

What to do if a booked activity is cancelled or changed?

How can I track my referral earnings through the app?

FAQ

Glib